You may have experienced your account being locked even after resolving all issues, or faced situations where contacting Meta Support seemed impossible. Here are steps to resolve this issue immediately.
Please note that Meta frequently updates and modifies access protocols. If you find that the information provided is outdated, please contact us for assistance
In order to contact Meta support you must first go to business.facebook.com , and then click on "Ads Manager" in the left-hand sidebar. This will open a new tab.
Again in your left sidebar, click on "Billing & Payments" (it has some little coins icon next to it). At the top left, click on accounts, then select your account from the list.
Scroll down to the bottom of the Billing and Payments page and click on "Get help”. Make sure
that it’s the blue one and not the regular Help center.
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After clicking this you will get different options of what you need help with. Click on "A payment" and then on "None of the above". The pop-up shown below will appear, and under "Still need help?" you must click "Contact Facebook support".
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